Communication
Communication is the
articulation of sending a message through different media, whether it is verbal
or nonverbal. Communication of information, messages, opinions, speech and
thoughts can be done via different forms of modern communication media like,
e-mail, telephone and mobile. Some of the basic ways of communication are by
speaking, singing, sign language, body language, touch and eye contact. These
basic ways of communication are used to transfer information from one entity to
the other. There are many different types of communication. They can be
classified into four types. Verbal Communication, Nonverbal Communication,
Formal Communication, Informal Communication.
Verbal
Communication
i) Oral Communication
ii) Written
Communication
Oral communication is
information spoken by mouth. Some of the examples of oral communication are
face-to-face communication, telephonic communication, public address system,
audio and visual media, lectures, conferences – interchange of views, meetings,
cultural affairs. Oral communication is a unique and learned rhetorical skill
that requires you to understand what you say and how you say it. The various
forms of oral communication include monologue, soliloquy, short conversation
and long conversation
Monologue
Monologue is a speech
made by one person on his thoughts to an audience or character. The listener
does not respond. There are two types of monologues. They are Exterior
monologue and Interior monologue
Soliloquy
It is a form of
monologue. The soliloquy reveals his inner thoughts and feelings in supposed
self-communion or in a consciously direct address.
Dialogue
It is a formal exchange
of ideas between two persons. It is a reciprocal conversation between two or
more entities.
Short
conversation
It is a short, informal
spoken exchange between two persons. It is used when the interaction is with
elders and respectable personalities.
Long
conversation
It happens in both
formal and informal situations. It is an exchange of facts and ideas at random.
Written
Communication
Written communication
is by means of written symbols. Some examples are orders, instructions,
letters, memos, reports, policy manuals, information bulletin, complaint etc.
ii)
Nonverbal Communication
it is the process of
communicating through sending receiving wordless messages. Such messages can be
communicated through gesture, body language or posture: facial expression and
eye contact.
iii)
Formal communication
Here, communication
takes place through the formal channels of the organization structure along the
lines of authority established by the management. Such communications are
generally in writing and may take any of the forms; policy manuals, memoranda
and official meetings.
iv)
Informal communication
Communication arising
out of all those channels of communication that fall outside the formal
channels is known as informal communication
Communication is
fruitful only if the messages sent by the receiver. If any kind of disturbance
blocks any step of communication, the message will be destroyed.
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